2 years experience
IT Support, troubleshoot,servicing and deploying computers, Cisco telephone/network, laptops, printers,copiers, scanner, eFax and other technology
Active Directory or NCID Administrator for onboarding and offboarding. Setting up email accounts. MS365 experience. Assist with passwords and resets.
Inventory Management of Hardware, laptops, tablets, network equipment, servers and cell phones.
Use of an IT Ticketing System like ServiceNow to resolve requests and document work.
Provide telephone system support for DHB staff including deploying phones to offices and conference rooms. Assist network and server teams as needed.