Reporting to the Team Lead, Server Operations, Technology and Innovation, the Intermediate Server Analyst (Infrastructure) shall be responsible for day-to-day operations within the Government of Alberta (GoA) Server Environment, focusing on windows virtual server support activities.
DUTIES
• perform problem diagnosis, troubleshooting and resolution.
• perform hardware and OS installations, migrations and/or upgrades.
• plan for software and hardware upgrades and/or migrations.
• develop and maintain documentation.
• maintain operating systems and associated infrastructure software.
• develop system related procedures.
• provide cross training and knowledge transfer to other server team members on relevant aspects of hardware and software support.