REQUIREMENTS

 Minimum 3 to 5 years’ experience in IT with Salesforce NPSP development required
 Experience with Salesforce Nonprofit Cloud, Communities, and 360-degree customer view is a plus
 Salesforce Administrator certification required
 Salesforce Certified Platform App Builder or Certified Non-Profit Cloud Consultant, and Salesforce Developer certification preferred
 Strong understanding of software development lifecycle and change management processes
 Strongly desired: experience working on team building and delivering technology solutions meeting business requirements.
 Demonstrated experience translating analog business processes into requirements for Salesforce
 Minimum 3-year experience training clients and front-line technicians.
 Flexibility with working schedule and ability to provide after office hours’ support
 Ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities
 Ability to travel up to 10% overseas to conduct business process mapping and
troubleshooting with field staff
 Ability to conduct research in ICT4D digital technologies.