Job Title: IT Project Scheduling Coordinator
Location: Corporate
Department: Store Technology Engineering
Job Summary:
The IT Project Scheduling Coordinator will oversee project setup phases, manage schedules, coordinate support services, perform pre- and post-checks for milestone project dependencies, and monitor the project's overall progress. This coordinator will report directly to the project manager and project leads and will collaborate with both business and technology support and operations teams to measure and report on the achievement of project goals and milestones.
Principal Duties:
Manage project implementation pre- and post-check master schedules.
Schedule project implementation meetings, administer meetings, and distribute meeting minutes to project team stakeholders.
Communicate with key project stakeholders to update pertinent implementation and support documentation.
Attend project meetings (daily, weekly, and monthly) to synchronize schedules, documentation, and ensure alignment across project team and stakeholder implementation status.
Administer the change management process by completing change request forms and maintaining records for project change control functions.
Manage and escalate project dependency and milestone activities, facilitating issue resolution between internal IT teams and external IT business partners.
Actively participate in IT departmental change control processes and facilitate communication of outcomes to all team members.
Produce weekly project reports, maintain schedules, and report any potential impacts on operations as a result of projects or maintenance issues.
Ensure that all project implementation, support, and pre- and post-implementation services are completed and documented.
Essential Functions:
Ability to work independently and in a team environment.
Strong oral and written communication skills.
Excellent customer service skills.
Detail-oriented with strong organizational, time management, and stress management skills.
Strong analytical and problem-solving skills.
Excellent interpersonal and presentation skills.
Proven self-starter with the ability to make decisions.
Solid leadership abilities.
Ability to quickly learn and apply new knowledge.
Basic Qualifications:
Bachelor’s degree in Information Technology or a related technical discipline (preferred).
1 to 3 years of relevant experience.
Proficiency in Microsoft Office Suite (Teams, Outlook, Word, Excel, PowerPoint).
Exposure to support and management tools such as:
Intermediate to advanced Excel skills.
Confluence, Jira, or similar platforms.
1 to 3 years of experience with desktop and server operating systems.