Required skills:

- Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems.

- Experience with management and development of speech recognition systems and grammars?

- Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI

- Web service, API and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)

- Software development in an object orientated programming language ability to design, develop and support advanced IVR applications.